SHIPPING & DELIVERY
Calypso delivers only within South Africa for now. We deliver door-to-door using The Courier Guy. Please note that we do not have a physical store. We are looking into stocking into a few boutiques in the future.. We are an online retailer and deliver nationwide.
- The delivery fee is a flat rate of R89.
- Delivery is within 2 – 3 working days, depending on where you stay around the country. Sometimes it can take just a little longer if you are further out.
- Shipping is done through The Courier Guy (www.thecourierguy.co.za) - They are really reliable and have a tracking method.
- When you receive your shoes, before signing for the delivery, please inspect the sandal for any faults, defects or damage.
Your order will be processed and dispatched within 24-36 hours of the order being placed. Once your order has been sent, you will receive an email confirmation including a tracking number for your order to be tracked online.
If you would like your parcel delivered outside of South Africa please send an email to firstname.lastname@example.org to arrange delivery through a different courier company. We can deliver to the UK, US & Europe. Pricing will differ from South African delivery costs.
We obviously want you to be happy with your purchase and if you are not completely satisfied we will gladly refund you, provided the sandal is unworn, unused, and in its original packaged condition. As we need to resell these sandals/shoes.
We will only accept refunds or exchanges within 7 days of your purchase. Unless otherwise arranged.
When returning your sandals please use a shipping service which allows you to track the order, as we cannot be responsible for any parcels which go missing. You are responsible for the cost of shipping if you are returning your item/s. Shipping costs are non-refundable.
Strictly no returns or exchanges on sale items. Unless otherwise arranged.
SOME INFORMATION ABOUT YOUR SANDALS
Calypso sandals & mules are handcrafted and will differ from pair to pair.
The leather will wear with time. You will also find unique marks and imprints in the material which differ from the photos.